Reference

Terms and Conditions That Apply to Your Account

These terms set out the rules that govern your use of 63slot, including how your account is created, how transactions via GCash, Maya, and InstaPay are processed, and what happens when a dispute arises.

Account eligibility appliesGCash, Maya, InstaPay coveredPhilippines-applicable termsOne account per personTerms may update with notice
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63slot Terms and Conditions That Apply to Your Account
HOW WE APPLY THIS

Our Approach to Fairness and Account Security

These terms are not just a legal formality — they describe how we actually operate. Each section maps to a real process: account verification ties to your GCash or Maya identity, withdrawal holds follow a defined check sequence, and any change to terms is posted here with notice rather than applied silently. If you think a term has been applied incorrectly to your account, the dispute process starts with live chat or email.

Account Data Handling

We store only what is needed to verify your identity and process payments. Your GCash or Maya number is used for withdrawal matching, not for marketing.

Transaction Records

Every deposit and withdrawal — whether through GCash, Maya, or InstaPay — is logged against your account. You can view your transaction history from the account wallet screen.

Terms Change Notice

When these terms change, we update this page and aim to notify you through your registered contact before the change takes effect. Significant changes are flagged clearly.

Dispute Resolution

Raise a dispute through live chat or email with your transaction reference. Our team reviews the case against the terms in effect at the time of the transaction.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you need to raise a dispute about a transaction — whether it went through GCash, Maya, or InstaPay — there are three ways to get a response. For account-specific questions, always have your registered e-wallet number ready so our team can pull your record quickly.

Live Chat Open the chat icon inside your account dashboard. Available for account queries, transaction questions, and terms clarifications on both mobile browser and desktop.
Email Support Send a detailed message to our support address shown in your account settings. Include your registered GCash or Maya number so we can trace the transaction you are asking about.
Help Centre The Help Centre in your account menu covers common terms questions — withdrawal holds, account verification steps, and what to do if a deposit did not credit.

What You Are Asking About These Terms

These are the questions we see most often from players in Caloocan and across the Philippines when they read through the terms for the first time. Each answer points to the actual process, not a general statement.

Yes. These terms cover all transactions on the platform regardless of which local payment rail you use — GCash, Maya, or InstaPay. The same account verification rules apply to all three.

No. One account per person is the rule. If we detect duplicate accounts linked to the same identity or e-wallet number, both accounts may be suspended while we review the situation.

We will flag the mismatch during a withdrawal request and ask you to submit a valid government-issued ID to confirm your identity before the payment is released.

The updated version is posted on this page with a revision date. Where practical, we also send a notification to your registered contact. Continuing to use your account after the update means you accept the new terms.

Start a dispute through live chat or email. Include your transaction reference and the specific term you are questioning. We review it against the version of the terms in effect at the time.

Access depends on local law and is available only where local law permits and for eligible players. You are responsible for confirming that your use of the platform is lawful in your location.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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